As a requirement of ISO 17065, the use of the UK Food Certification mark is strictly governed. Use of our mark requires approval from UK Food Certification prior to use, and must be formally requested. To request a copy of our Client Request Form, please contact the office.
Companies that achieve certification and have no exclusions from their scope are qualified to use the BRCGS logo on site stationery and other marketing materials. Information and conditions relating to the use of the BRCGS logo is available on the BRCGS Directory.
UK Food Certification have a fully documented Complaints and Appeals procedure, which is available upon request, and includes the following details and timeframes:
Where stipulated by the certification Standard, clients are required to notify their current certification body of a product recall within the timeframes dictated by the scheme owner.
Notification of any product recalls should be made by email to firstname.lastname@example.org, and include the following information:
BRCGS certificates should regularly be challenged to verify validity and authenticity as part of supplier approval processes. The easiest way to challenge a certificate is to use the BRCGS Directory
For all other schemes, or if there are any discrepancies on the BRCGS directory verses the BRCGS certificate, please contact us and we will be happy to assist.