1. Certificate suspensions and withdrawals

Suspensions:

Withdrawals:

  • 13 June 2024 - Terinex Flexibles Ltd, BRCGS Site Code 1402192, Certificate Reference 0403-P, Certificate Expiry Date 26 October 2024
  • 15 May 2024 - Robertson's Fine Foods Ltd, BRCGS Gluten Free Certification Program - BRCGS Site Code 1011586, Certificate Reference 0474-GF, Certificate Expiry Date 13 November 2024
  • 29 April 2024 - Millennium Dough Company Ltd, BRCGS START! - BRCGS Site Code 10010876, Certificate Reference 1336-F, Certificate Expiry Date 15 November 2024
  • 5 April 2024 - Sparky Pac Ltd T/A Fresh Fields, BRCGS Site Code 9959396, Certificate Reference 1244-F, Certificate Expiry Date 13 November 2024
  • 25 March 2024 - Rudy's Vegan Butcher Ltd, BRCGS Site Code 10009293, Certificate Reference 1294-F, Certificate Expiry Date 12 July 2024
  • 19 February 2024 - Huntapac Produce Ltd, BRCGS Site Code 10006558, Certificate Reference 1145-F, Certificate Expiry Date 24 November 2024
  • 3 January 2024 - F Gutkind & Co Ltd, BRCGS Site Code 1178835, Certificate Reference 0464-A, Certificate Expiry Date 14 October 2024.
  • 13 November 2023 - Butlers Farmhouse Cheeses - Longridge, BRCGS Site Code 2076899, Certificate Reference 0182-F, Certificate Expiry Date 10 November 2024.
  • 10 November 2023 - Hunt's Food Group Ltd - Nottingham, BRCGS Site Code 2118477, Certificate Reference 0681-F, Certificate Expiry Date 28 July 2024.

2. Use of the UK food certification mark and scheme owner logos

As a requirement of ISO 17065, the use of the UK Food Certification mark is strictly governed. Use of our mark requires approval from UK Food Certification prior to use, and must be formally requested. To request a copy of our Client Request Form, please contact the office.

Companies that achieve certification and have no exclusions from their scope are qualified to use the BRCGS logo on site stationery and other marketing materials. Information and conditions relating to the use of the BRCGS logo is available on the BRCGS Directory.

3. Complaints and appeals

UK Food Certification have a fully documented Complaints and Appeals procedure, which is available upon request, and includes the following details and timeframes:

  • Any complaints or appeals need to be made in writing (letter or email), which should include any supporting documentation or evidence.
  • Any appeal against a non-conformance raised during an audit must be made within 7 calendar days of the last day of the audit.
  • Any appeal against a certificate decision must be made within 7 calendar days of receipt of the certificate decision.
  • For appeals against a non-conformance, UK Food Certification will respond with a final decision within 7 calendar days of receipt, where possible.
  • For appeals against a certificate decision, UK Food Certification will respond with a final decision within 30 calendar days or receipt, where possible.
  • Where possible, complaints will be finalised within 30 calendar days of receipt.
  • Formal notice of the outcome will be presented once the final decision has been made.

4. Product recalls

Where stipulated by the certification Standard, clients are required to notify their current certification body of a product recall within the timeframes dictated by the scheme owner.
Notification of any product recalls should be made by email to recalls@ukfoodcert.co.uk, and include the following information:

  • Product(s) recalled.
  • Date of recall.
  • Details of any action taken.

5. Certificate authenticity

BRCGS certificates should regularly be challenged to verify validity and authenticity as part of supplier approval processes. The easiest way to challenge a certificate is to use the BRCGS Directory

For all other schemes, or if there are any discrepancies on the BRCGS directory verses the BRCGS certificate, please contact us and we will be happy to assist.