Information and FAQs

Certificate suspensions and withdrawals
Use of the UK food certification mark and scheme owner logos
Complaints and appeals
Product recalls

1. Certificate suspensions and withdrawals

Suspensions:

3 February 2020 - Speedibake - Wakefield, BRCGS Site Code 1843523, Certificate Reference 0777-F, Certificate Expiry 26 February 2021

Withdrawals:

14 February 2020 - Siroma Ltd, BRCGS Site Code 4013574, Certificate Reference 0393-F, Certificate Expiry Date 19 March 2020.
13 January 2020 - Sunmagic Juices Limited, BRCGS Site Code 6610277, Certificate Reference 0466-F, Certificate Expiry Date 16 April 2020.
13 December 2019 - The Portlebay Popcorn Company Ltd, BRC Site Code 2992474, Certificate Reference 0541-F, Certificate Expiry Date 13 August 2020.
26 November 2019 - First Milk Cheese Company Ltd, BRC Site Code 4117999, Certificate Reference 0792-F, Certificate Expiry Date 7 December 2020.
25 November 2019 - Allied Bakeries Cardiff, BRC Site Code 1230707, Certificate Reference 0675-F, Certificate Expiry Date 27 September 2020.
7 November 2019 - Weschenfelder & Sons Ltd, BRC Site Code 4379002, Certificate Reference 0640-F, Certificate Expiry Date 5 March 2020.
21 August 2019 - Destiny Foods, BRC Site Code 1776463, Certificate Reference 0396-F, Certificate Expiry Date 1 April 2020.

2. Use of the UK food certification mark and scheme owner logos

As a requirement of ISO 17065, the use of the UK Food Certification mark is strictly governed. Use of our mark requires approval from UK Food Certification prior to use, and must be formally requested. To request a copy of our Client Request Form, please contact the office.

Companies that achieve certification and have no exclusions from their scope are qualified to use the BRCGS logo on site stationery and other marketing materials. Information and conditions relating to the use of the BRCGS logo is available on the BRCGS Directory.

3. Complaints and appeals

UK Food Certification have a fully documented Complaints and Appeals procedure, which is available upon request, and includes the following details and timeframes:

Any complaints or appeals need to be made in writing (letter or email), which should include any supporting documentation or evidence.
Any appeal against a non-conformance raised during an audit must be made within 7 calendar days of the last day of the audit.
Any appeal against a certificate decision must be made within 7 calendar days of receipt of the certificate decision.
For appeals against a non-conformance, UK Food Certification will respond with a final decision within 7 calendar days of receipt, where possible.
For appeals against a certificate decision, UK Food Certification will respond with a final decision within 30 calendar days or receipt, where possible.
Where possible, complaints will be finalised within 30 calendar days of receipt.
Formal notice of the outcome will be presented once the final decision has been made.

4. Product recalls

Where stipulated by the certification Standard, clients are required to notify their current certification body of a product recall within the timeframes dictated by the scheme owner.
Notification of any product recalls should be made by email to info@ukfoodcert.co.uk, and include the following information:

Product(s) recalled.
Date of recall.
Details of any action taken.

Information and FAQs

1. Certificate suspensions and withdrawals

Suspensions:

Withdrawals:

2. Use of the UK food certification mark and scheme owner logos

3. Complaints and appeals

4. Product recalls

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UK Food Certification